Keep Your Coffee Machines Running Smoothly

with Our On-site Preventative
Maintenance Visits

We can help you with planned or reactive coffee equipment maintenance.

We always advocate following the equipment manufacturers’ maintenance schedule since this will help minimize any unexpected malfunctions of equipment and help extend the lifetime and reliability of your machine.

And for those occasions when you have an issue with your equipment during your usual day-to-day activities, we can provide reactive maintenance support.

Benefits of On-site Preventative Maintenance Visits

An annual planned coffee machine maintenance visit will entail a complete full functional test of your machine and grinder along with replacement parts and adjustments as below;

  • group heads cleaning;
  • replacement of: group gaskets, showers, washer, boiler probe assembly;
  • check and adjustment of: steam tap, boiler and pump pressure, coffee levels and weights from grinder, grind quality.

An annual planned coffee machine maintenance is recommended in 6 month, annual or per cups intervals.

Some common components of coffee machine maintenance service pricing may include:

  • Inspection and cleaning
  • Replacement of worn or damaged parts
  • Calibration and adjustment
  • Preventative maintenance

The pricing for coffee machine maintenance service will depend on several factors, such as the complexity of the machine, the extent of the needed repairs or maintenance, and the geographic location of the service provider.

It’s important to get a detailed quote to ensure that we can make an informed pricing decision.

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Customized preventative maintenance plans for your business' unique needs.

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Additional services

  • Water Filter Change –
    Calcium Treatment Unit

    A calcium treatment unit will reduce the hardness in the water, thus preventing scale. Scale is a coffee machine’s worst enemy and should this be left unchanged; scale will build up and may end up resulting in a costly de-scale process to remove it. Additionally, a boiler inspector will not certify a machine as fit for use if there is evidence of a high scale build up.

  • Boiler Pressure Test –
    Boiler Inspection

    Your coffee machine must have an up-to-date boiler certificate. The Health & Safety at Work Act [1974] requires that all work equipment should comply with statutory workplace regulations. To adhere to this, the coffee boiler requires a periodic examination by a qualified boiler inspector. This inspection is a requirement of the Pressure System Safety Regulations [2000] and needs to be carried out in accordance with a “written scheme of examination”.

    Have in mind – if you have no evidence of an inspection, an environmental officer could order you to shut down your coffee machine immediately.

How it works?

OUR Customers love us

Discover what our happy customers have to say

  • As part of Prezzo’s coffee offer relaunch, we wanted to ensure we onboarded coffee supply partners who were experts in each of their fields.

    For coffee machine service, it was an easy decision for us, as we had been working with Espresso Service on a project already where they delivered everything, we had asked of them in a professional and timely way. Their knowledge of coffee and service far exceeded our expectations, and we were very happy to be able to award them the service contract on a permanent basis. We very much look forward to continue working with them.

    Rebecca Evans, Buyer-Indirects
  • Azzurri have enjoyed working with Espresso Service for many years. We were originally introduced to them by an FM company.

    This year we made the decision to move to a new FM provider and we did not hesitate in asking Espresso Service to move across with us. Their desire to continually improve their ways of working and introduce new innovations is very refreshing in the service industry.

    Steve Owens, Central Operations Manager
  • We have worked with Espresso Service for many years and during this time they have and continue to be a key trusted partner of ours. We value their innovative approach to service and the solutions they offer us and our clients.

    Neil Chapman, Category Director (SES) & Sourcing Director
  • Espresso Service has been providing coffee equipment maintenance to Greene King since 2015.

    The length of time we have been working with them is testament to their quality of service, and constant drive for innovation and change.  We were delighted to hear that they have recently been awarded B Corp accreditation and are looking forward to working with them to help reach our goal of being net zero by 2040.

    Richard O’Brien, Procurement Manager

Entrust us to keep your coffee
machines in top condition

  • Customized Solutions
  • Expert Advice
  • Fast & Reliable Service
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